Privacy Policy
Last updated: October 15, 2026
This Privacy Policy explains how Frankly (“Frankly,” “we,” “us,” or “our”) handles information when you use the Frankly app and related services.
Information you provide
- Account information: email address and account identifiers used to register and sign in.
- Profile information: username and display name, plus other profile details you choose to provide.
- Reviews and photos: ratings, written reviews, and photos you submit about restaurants or hot dogs.
- Support communications: information you include when you contact support.
Location and nearby restaurant search
If you grant location permission, Frankly uses your device location to find nearby restaurants. Location is used to support nearby searches; Frankly does not offer a location-history or movement-tracking feature. Coordinates may be transmitted to our service and the place-search provider to return results. Approximate search areas may be temporarily cached to improve performance, and technical request information may be processed to help prevent abuse. You can deny or revoke location permission in your device settings; nearby results may then be limited or unavailable.
Service providers
Frankly uses Supabase for authentication, database services, and photo storage. Frankly uses Google Places-related services to find or display restaurant and place information. These providers process information as needed to provide their services and are subject to their own terms and privacy practices.
How we use information
- To create and manage accounts and profiles.
- To display reviews, ratings, photos, restaurant information, and rankings.
- To find nearby restaurants when you use location-based search.
- To maintain service functionality, help prevent abuse, troubleshoot issues, and respond to support requests.
Content visibility
Content submitted to community features—such as profile names, reviews, ratings, and photos—may be visible to other app users when displayed through the app. Do not submit content you do not want to share with the community. Authentication details such as your password are not intended to be public profile content.
Sharing
We use the service providers described above to operate Frankly. Content you submit may be shown to other users as part of the service. We may disclose information when required by law or when reasonably necessary to address abuse, security, or safety concerns. We do not sell personal information.
Retention and account deletion
We retain information for as long as needed to operate and secure the service, resolve disputes, and meet applicable legal obligations. You may initiate account deletion through Profile → Account Settings → Delete Account in the app. Following confirmation, the service is designed to remove your account, reviews, and associated uploaded photos. If you cannot access the app or experience a deletion error, contact franklybites.support@gmail.com for assistance. Some information may need to be retained where required by law or for legitimate security purposes. Shared restaurant listings may remain available to the community.
Security
We use access controls and security features provided by our service infrastructure to help protect information. No method of electronic storage or transmission is completely secure.
Children's privacy
Frankly is not designed for children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact support so the request can be reviewed.
Your choices and contact
You can manage location permission through your device settings and edit profile information available in the app. For privacy questions or requests concerning personal information, email franklybites.support@gmail.com.